01772 809065

Self Storage FAQ

How can we help you? Below you’ll find answers to the questions we get asked the most about our storage solutions.

Are there any setup or cancellation charges?

No, we are very upfront and the price you see is the price you pay. We will even provide you with your own padlock free of charge.

Who has a key to my storage lockup?

Only you will have the padlock key to your individual lockup. Although we provide you with a free padlock we are happy to let you bring your own if you would prefer.

Do you allow businesses to use your storage?

Yes this is no issue, invoices will be issued accordingly to your registered business address. You can choose to pay as frequently as you choose, for example we can invoice you each week/month or you can choose to pay upfront for storage (we also usually offer a discount for this).

What payment methods do you accept?

We accept all major debit and credit cards via chip & pin (including AMEX), and we also accept cash and bank transfer. If you are planning on staying for more than 1 month we request you set up a standing order – we are always willing to help you with this if possible (please note a computer/online banking is not required to set up a standing order if you do not have this facility). Direct Debit payment is also available.

How much space will I need?

Here is an approximate guide as to how much space you will need. Remember, the more efficiently you utilise the space the less you will require (for example, storing cardboard boxes inside empty wardrobes).

House contents guide
1 Bedroom house = 50-60 sq ft
2 Bedroom house = 60-80 sq ft
3 Bedroom house = 80-150 sq ft
4 Bedroom house = 150-200 sq ft

Vehicle contents guide
Estate car = 16-30 sq ft
Transit van = 35-50 sq ft
Luton van = 60-80 sq ft
7.5 tonne lorry = 150-200 sq ft

Decorating? Room contents guide
Average Kitchen = 35-50 sq ft
Average Bedroom = 40-60 sq ft
Average Lounge = 50-60 sq ft
Lounge-Dining Room = 50-80 sq ft

Office, Archiving contents guide
30 Archive boxes = 16 sq ft
80 Archive boxes = 30 sq ft
100 Archive boxes = 50 sq ft
200 Archive boxes = 100 sq ft

What do I need to have with me to move in?

You only need to bring along 1 form of photographic ID (driving licence, passport etc) and a method of payment for the first term of your stay.

Do you have a loading area?

Yes, most vans/small trucks can be partially reversed through the roller-shutter doors meaning you can stay dry whilst loading/unloading your goods.

Is parking available?

Yes, we have ample free parking available around the roller-shutter.

Do I have to give you notice when I want to move out?

When you wish to leave, simply call and give us 72hrs notice, then move out your possessions.

Do I have to sign up for a minimum length of time?

Our units are usually rented out on a monthly basis, although weekly storage is available. You are of course free to move your possessions at any time.

Why are your prices significantly cheaper than your competitors?

Ultra Storage is a “self-service self-storage” facility. Working in this way means we can ensure we are always the cheapest facility around, without compromising on security. This means you may only ever see a member of staff on-site when you sign up with us.

What are the standard access hours?

Our standard access hours are 9am – 5:30pm Monday to Friday, 9am – 3pm Saturday, and by request on Sunday. If you regularly visit out of hours, we are able to provide you with a key for the security gates surrounding the premises, meaning you would have full 24/7 access. Just ask!

I would like to come and take a look at the facility, how do I organise this?

Viewings of our facility are on an appointment only basis. Simply give us a call, and we will always ensure one of our friendly members of staff are on-site to greet you and help where-ever possible.

Do you have equipment available to use for transporting goods around the premises?

Yes, we have complimentary trolleys and pallet trucks for use free of charge.

How secure is the facility?

The facility is completely locked until you require access. The site is constantly being monitored via a manned 24 hour advanced CCTV system. Also, on-site security is only ever a call away should it ever be required. CCTV footage is stored for 30 days for peace of mind. After hours, the facility is locked completely out of bounds behind 2 large steel gates.

How many units are in the premises?

The site has 2 offices and 26 storage units ranging from 25sq.ft – 200sq.ft. We are also looking to expand in 2016.

How do I access the facility if I take a unit?

Ultra Storage have recently implemented a state-of-the-art key-tag access system. Our facility is always completely locked until you require access, ensuring your goods always stay safe. When you arrive simply present your key fob to the scanner on the outside wall, your access will be checked and the automatic roller shutter door will open.

Do you have any more questions?

Contact:

Ultra Self Storage

Unit 3C & 1C
Talbot Road Industrial Centre
Leyland, PR25 2ZF
Tel: 01772 809065
mail@ultrastorage.co.uk